Portomundi support

Every day we strive to onboard more service providers and make sure you get the most out of your digital wallet. Our ultimate aim is to create a one-wallet-...

If you have successfully topped up your Portomundi wallet you will have also received an email from us with a "proof of transfer". This is a docum...

You have received a proof of transfer because you have topped up your wallet. All you need to do is book it against your balance sheet.  At the end of t...

The details of your invoice correspond to the transactions on your Portomundi account. Log in to cinvio and click on “Transactions”. Filter the list to view...

All you need to do with the invoice you receive for topping up your Portomundi balance - in legal terms, purchasing multipurpose vouchers, is book it agains...

You have received an invoice because you have requested services from the provider, and they have been carried out successfully. The provider settles the pa...

At the end of each month, you receive an invoice per service provider for the corresponding services delivered. The amounts have already been paid for via ...

The details of your invoice correspond to the transaction on your Portomundi account. Log in to Portomundi and click on "Transactions". Filter the...

Portomundi vouchers MUST NOT be included in the VAT return as they are defined as multi-purpose vouchers, which means that you can use them for different se...

An MPV is a voucher representing an amount of money that has not yet been assigned to any product or service. It is a financial concept only applicable in t...